Warranty

Warranty Term: One year from the date of purchase.
This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty.

To have replacement covered under this warranty performed, please use our contact form on the “contact us” page. In the email you need to specify your name, address, order number and a detailed description of the issue at hand. Finally, write ‘reclaim of purchase’ as subject of the e-mail and mail.

Note that repair/replacements will be charged in the following cases, even during the warranty term. 
Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)
Failure or damage caused by unjustifiable repair or modification
Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake
Esthetic changes that occur during normal wear and tear and aging (minor scratches, etc.; on the case and/or crystal, alteration of the colour on the wristband and the peeling of the plating) 
In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten If the warranty is not submitted along with the watch.

Battery replacement will be charged even during the warranty term.

The case, dial, hands, crystal, watchband or other parts thereof may be replaced with substitutes if the originals are not available. This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.

Activate Warranty

Sign up to

The Timothy Stone newsletter

Join the Timothy Stone newsletter and get the latest updates for new product releases. You also get the opportunity to join exclusive giveaway campaigns. Emails are sent about 1 - 2 times a year and you can unsubscribe at anytime.

Sign up to

The Timothy Stone newsletter

Join the Timothy Stone newsletter and get the latest updates for new product releases. You also get the opportunity to join exclusive giveaway campaigns. Emails are sent about 1 - 2 times a year and you can unsubscribe at anytime.

Sign up now
Sign up now

Sign up to

The Timothy Stone newsletter

Join the Timothy Stone newsletter and get the latest updates for new product releases. You also get the opportunity to join exclusive giveaway campaigns. Emails are sent about 1 - 2 times a year and you can unsubscribe at anytime.

Sign up now